Effective date: January 30 2026
This Privacy & Cookie Notice (“Notice”) describes how OSG International L.L.C. (“OSG”, “we”, “us”, “our”) collects, uses, discloses and protects personal data when you use our website at www.osgi.ae (the “Website”).
This Notice is intended to support transparency and compliance with applicable UAE data protection laws, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and other applicable regulations, as amended from time to time.
1) WHO IS THE DATA CONTROLLER?
OSG International L.L.C. is the data controller for personal data collected through the Website.
Contact details:
Email: office@osgi.ae
2) PERSONAL DATA WE COLLECT
We may collect the following categories of personal data:
A) Information you provide voluntarily
- Contact information if you email us (e.g., name, email address, phone number)
- The content of your message or enquiry and any attachments you send us
B) Information collected automatically (usage data)
- Device and browser information (e.g., device type, browser type/version)
- Log data (e.g., IP address, pages visited, time/date, referring page, approximate location derived from IP, and other analytics data)
- Cookie identifiers and similar tracking technologies (see Section 5)
We do not intentionally collect sensitive personal data through the Website. Please do not provide sensitive personal data in your messages unless necessary.
3) HOW WE USE PERSONAL DATA (PURPOSES)
We may use personal data to:
- Respond to enquiries and communicate with you;
- Provide or improve the Website and user experience;
- Maintain Website security, prevent fraud and misuse, and troubleshoot;
- Monitor and analyse Website performance and usage trends;
- Comply with legal obligations and enforce our Terms of Use.
4) LEGAL BASIS (GENERAL)
Where required, we rely on one or more lawful bases recognised under applicable law, which may include:
- Your consent (e.g., where you submit an enquiry or accept certain cookies);
- Performance of steps requested by you (e.g., responding to enquiries);
- Our legitimate interests (e.g., Website security, performance and improvement), balanced against your rights;
- Compliance with legal obligations.
5) COOKIES AND ANALYTICS
A) Cookies and similar technologies
We may use cookies and similar technologies to operate the Website, improve functionality, and understand how the Website is used.
B) Google Analytics
We may use Google Analytics to collect information about Website usage (for example, pages visited, time spent on pages, and navigation patterns). Google Analytics may use cookies and similar technologies.
C) Your choices
You can control cookies through your browser settings (including blocking or deleting cookies). Please note that disabling cookies may affect Website functionality.
You may also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on (provided by Google) where available.
If we implement a cookie banner or preference centre, you can manage analytics/non-essential cookies through that tool.
6) SHARING AND DISCLOSURE
We operate with high levels of discretion. We do not sell or lease your personal data to third parties. We may disclose data only:
- To comply with a legal obligation or valid request by UAE public authorities (e.g., a court or government agency).
- To protect and defend the rights or property of OSG International.
- In the event of a merger, acquisition, or asset sale.
7) INTERNATIONAL TRANSFERS
Our service providers (including analytics and hosting providers) may process personal data outside the UAE. Where cross-border transfers occur, we take reasonable steps to implement appropriate safeguards (such as contractual protections, security controls, and vendor due diligence) as required under applicable law.
8) DATA SECURITY
We implement reasonable technical and organisational measures designed to protect personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9) DATA RETENTION
We retain personal data only for as long as necessary for the purposes described in this Notice, unless a longer retention period is required or permitted by law.
Indicative retention examples (you may adjust):
- Enquiry/communication records: typically up to [12–36] months after last contact
- Basic website analytics: typically up to [14–26] months (depending on configuration)
10) YOUR RIGHTS
Subject to applicable law, you may have rights to:
- Request access to your personal data
- Request correction or updating of inaccurate data
- Request deletion/erasure in certain circumstances
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request information about recipients and transfers (where applicable)
To exercise rights, contact us at office@osgi.ae. We may need to verify your identity before responding.
11) THIRD-PARTY WEBSITES
The Website may contain links to third-party websites. We are not responsible for third-party privacy practices. Please review their privacy notices before providing personal data.
12) CHILDREN
The Website is not intended for children. We do not knowingly collect personal data from children.
13) CHANGES TO THIS NOTICE
We may update this Notice from time to time. Updates will be posted on this page, and the “Effective date” will be updated accordingly.
14) CONTACT US
If you have questions or requests regarding this Notice, contact:
OSG International L.L.C.
Email: office@osgi.ae